Tickets for events are refundable up to 48 hours before the event start time.

Cancellations made within 48 hours of the event are non-refundable, and same-day cancellations cannot be refunded.

If you can no longer attend, you’re welcome to transfer your ticket to someone else just let us know the new attendee’s name before the event.

If The Artist’s Cup needs to cancel or reschedule an event, guests will be offered either a full refund or the option to transfer their ticket to the new date.

No-shows are non-refundable.

Yes, tickets can be transferred. Just email us before the event with the new attendee’s name.

We recommend arriving 10–15 minutes early to grab a drink and settle in before the event begins.

Absolutely! Our events are designed to be welcoming, relaxed, and accessible for all experience levels.

If you have any accessibility requirements, please contact us before the event and we’ll do our best to accommodate.