Privacy Policy

Effective Date: 2 July 2026

The Artist's Cup Ltd ("The Artist's Cup", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, purchase products, book events, apply to exhibit, or otherwise interact with us.

1. Who We Are

The Artist's Cup Ltd
22 Battersea Rise
London SW11 1EE

Email: joey@theartistscup.com

The Artist's Cup Ltd is the data controller responsible for your personal information.

2. Information We Collect

Depending on how you interact with us, we may collect:

Contact Information

Name
Email address
Telephone number
Postal address

Order Information

Products purchased
Artwork purchases
Event bookings
Order history

Payment Information

Payments are processed securely through third-party payment providers. We do not store your full payment card details.

Artist Applications

If you apply to exhibit with us, we may collect:

Contact details
Biography
Artist statement
Images of artwork
Website and social media links
CV or portfolio information

Website Information

When you visit our website we may automatically collect:

IP address
Browser type
Device information
Pages visited
Cookies and website usage information

3. How We Use Your Information

We use your information to:

Process orders and payments
Deliver artwork and merchandise
Manage workshop and event bookings
Respond to enquiries
Process artist applications
Communicate about exhibitions or events you have booked
Improve our website and services
Meet our legal and accounting obligations
Prevent fraud and protect our business

Where you have given permission, we may also send marketing emails about exhibitions, workshops, events and gallery news.

You may unsubscribe from marketing communications at any time.

4. Legal Basis for Processing

We process personal data where necessary:

to fulfil a contract with you;
to comply with legal obligations;
for our legitimate business interests;
where you have provided consent.

5. Sharing Your Information

We only share information where necessary to operate our business.

This may include trusted service providers such as:

Squarespace (website)
Square (point of sale)
Stripe (online payments)
Xero (accounting)
Email marketing providers
Delivery and courier companies
Professional advisers where legally required

These providers process information on our behalf and are expected to protect your data.

We will never sell your personal information.

6. Marketing

If you choose to join our mailing list, we may send updates about:

New exhibitions
Workshops
Gallery events
Special offers
Artist opportunities

You can unsubscribe at any time using the link in our emails or by contacting us.

7. Data Retention

We keep personal information only for as long as necessary.

Some information, including financial records, may be retained for longer where required by UK law.

Artist application information may be retained so we can contact artists about future exhibition opportunities unless you ask us to delete it.

8. Your Rights

Under UK data protection law, you have the right to:

access your personal information;
request correction of inaccurate information;
request deletion of your personal information where applicable;
object to certain types of processing;
request restriction of processing;
request a copy of your data;
withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

9. Cookies

Our website uses cookies to improve your browsing experience, understand website usage and support website functionality.

You can control cookies through your browser settings.

10. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

11. Third-Party Websites

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices of those websites.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

The Artist's Cup Ltd

22 Battersea Rise
London SW11 1EE